Life happens. So it’s okay to make changes and cancellations to bookings. To change or cancel a reservation please send an email with subject line “Change”  for changes or “Cancel” for cancellations to: [email protected]

For home cleaning, cancellations should be made 24 hours before the scheduled time.

For laundry and dry cleaning, cancellations should be made 3 hours before the
pick up time.

Late cancellations incur a Ksh. 400 charge to cover cost of the lovely cleaning professionals or riders who are already on their way.

Changes to reservations can be made 1 hour prior to service at no charge